Friday, January 28, 2011

ITSM: Articles, Literature and Websites

ITSM: Articles, Literature and Websites

I'll use this blog to list any interesting articles, literature and websites I come across.
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2 comments:

  1. Been Dere Done DatFebruary 8, 2011 at 9:18 PM

    Hi Prof. Cattaneo; your videos on ITIL v3 were very helpful for me to pass the exam. Just wanted to thank you. Also, would like to know if there is a similar thing available for intermediate exams (especially Service Ops and Service Transition)

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  2. IsleBeeBachFebruary 24, 2011 at 4:40 PM

    I'm not a Prof. just a simple mentor :-) doing his own multimedia stuff. Profs have an academic background - I'm an industry guy ;-)

    I'm about to release some video-interviews that relate to the ITIL intermediate exams.

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